At www.onvogue.shop, we prioritize your privacy as much as you value your style. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal information. This policy outlines how we collect, use, and protect your data to ensure a seamless and secure shopping experience.
When you interact with our website, certain information is automatically logged, including your IP address, device type, browser version, and pages visited. This helps us optimize performance and troubleshoot technical issues. Additionally, when you create an account, place an order, or subscribe to our newsletter, we collect details like your name, email address, shipping address, and payment information—all necessary to fulfill your requests efficiently.
Your data enables us to process orders, respond to inquiries, and personalize your experience. For instance, purchase history and browsing behavior help us recommend bras, underwear, or seasonal clothing that align with your preferences. We also analyze aggregated data to improve our product range, marketing strategies, and website functionality—always with your satisfaction in mind.
Cookies play a key role in enhancing your experience at www.onvogue.shop. Session cookies ensure items remain in your cart, while persistent cookies remember your login details for future visits. We also use analytics cookies to understand trends—like which denim styles or cozy socks are trending—so we can tailor our inventory. You can manage cookie preferences via your browser settings, though disabling them may limit certain features.
Protecting your information is non-negotiable. We employ SSL encryption for all transactions, regularly update security protocols, and restrict internal access to sensitive data. Our team undergoes privacy training to prevent breaches, and we monitor systems for vulnerabilities around the clock.
To deliver your orders, we share shipping details with trusted logistics partners like FedEx or DHL. Payment processors (e.g., Stripe, PayPal) handle financial transactions securely, and marketing platforms may receive anonymized data for ad targeting. These partners are bound by strict confidentiality agreements and comply with global privacy standards.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights or ask questions about our practices, email us at [email protected]. We respond to all requests within 14 business days and will gladly clarify how your information is used.